Terms and Conditions
All classes subject to change. Bookings are subject to availability. All classes, courses and workshops must be prepaid in full prior to commencement. All full course bookings take precedence over drop-ins or makeups. Upfront prepaid bookings take precedence over inquiries or in-progress bookings. Installment plans count as full course prepaid bookings. See www.trainstationdancefitness.com for update Price List.
For Casual Classes, Private Tuition and Workshops - There are no refunds for Workshops. (Your workshop spot may be transferred to another student if the studio is contacted to arrange this with at least 24 hours notice). For casual classes, a booked class must be cancelled 12hrs before the class to avoid your class credit being used for the class.
For Courses - full refunds (less a $50 cancellation fee) may be given if cancelled at least 7 days before the commencement of the course. We do not offer refunds under any circumstances once a course has commenced. You may transfer your payment to another course within the same term if there are places available.
For Course Installment Plan Payments - If only initial installment payment has been made, a refund (less a $10 cancellation fee) may be given if a cancellation request is made at least 7 days before the commencement of the course. If more than one installment has been made and there are still 7 or more days before course commencement, a refund (less a $10 cancellation fee per installment) may be given. If a cancellation request is received Installment plans may not be cancelled, refunded or transferred under any circumstances once a course has commenced.
For Private Tuition payment must be made prior to your lesson. We require at least 12 hours notice to cancel and reschedule - there are no refunds for short notice or no-shows.
A casual class or drop-in may be cancelled if it does not have minimum numbers to run - you will receive as much notice as possible and a full refund of credits. A course may be cancelled if it does not have minimum numbers to run at the start of a term. You will be notified and will either be allowed to transfer to another class or receive a full refund. Full refunds are only granted if the studio has entirely cancelled a course.
No refunds are issued for missed classes (no shows). No makeup classes may be scheduled for missed casual classes where participant was not eligible for a refund. If you are going to miss a class that is part of your course, we need 24hrs notice to be able to schedule a makeup class of the same level and class type. Makeup classes cannot be arranged retrospectively. Makeup classes need to be pre-booked. Makeup classes cannot be guaranteed as they are dependent on availability of a spot in a suitable class and time-slot. There are no makeup classes for missed makeup classes! Casual classes cannot be used as a makeup class. Makeup classes cannot roll over into another course, they must be taken before the course you are booked in to has finished.
Sometimes, it’s impossible to be on time. However, the first part of any of our classes is a warm-up that enables your body to perform at its best and to help prevent injuries. Students who miss the entire warm-up may be refused entry to the class for their own safety. If it’s your first class, it is especially important to arrive to least 10-15 minutes early to read and sign your paperwork without which you will not be able to take your class. No refunds or makeup classes are allowed for those who miss part of their class.
TrainStation Dance and Fitness is bound by the Privacy Act and will act accordingly. TrainStation Dance and Fitness collects your personal information for legal purposes and in case of emergency only and will not sell or release your information to a third party unless legally required to do so.
You certify and acknowledge that you are over 18 years of age. You acknowledge that the activities conducted at TrainStation are designed to focus on well-being, health and fitness, the cardiovascular system, flexibility, balance, coordination, muscular development and endurance. You acknowledge that participation in some sessions or other activity may carry risk of harm, damage to health and safety that may include permanent injury, disability or even death and that if you have disclosed certain illnesses or conditions including pregnancy that put you at risk, TrainStation Dance and Fitness has the right to refuse to allow you to participate in session/s and other activities, unless and until, you provide a medical certificate clearing you for the specified activity you are undertaking at TrainStation Dance and Fitness for its duration in an approved form from a qualified medical practitioner. You certify that you have consulted with a medical practitioner in regard to any past or present injury, illness or other condition including pregnancy which may affect your suitability or ability to participate in organised activities held at TrainStation Dance and Fitness; by participating in classes, course, workshops, private lessons and other activities, you agree that you are personally and unconditionally assuming responsibility for any harm, damage or loss suffered by you as a consequence of your participation. To the extent permitted by law, you release, indemnify and will keep indemnified TrainStation Dance and Fitness and its officers, directors, employees, agents, contractors, landlords, lessee and staff from and against any claims, rights or causes of action, including claims for negligence arising from your participation in sessions and other activities. This document may be produced and relied on as a complete defence to any such claim.
I state that the above information provided by me is true and correct and I declare and acknowledge that I have read, understood and agree to comply with all of the terms and conditions and waiver/release/indemnity/undertaking provided with my booking.